If you’ve never opened a web hosting account or you’ve switched companies and the new one deploys an account management dashboard that you have not seen so far, you may get perplexed about how to do a particular task in your account or on your PC. That’s the reason why, lots of web hosting companies have compiled a knowledge base, which covers the most popular queries and difficulties related to their platform, instead of adding only some generic details. This sort of knowledge base will allow you to find the necessary info swiftly and effortlessly, so you will not need to invest lots of time and efforts on matters that may require something as elementary as pushing a button or ticking off a checkbox. In this way, not only can you get stuff done, but you can also learn loads of new and important details, both about the way you can administer your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans come with an elaborate knowledge base where you can find information about all the challenges that you might possibly come across and their solutions. You can acquaint yourself with how to set up and administer a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but still you are unable to send email messages, for instance. We’ve tried our utmost to be as comprehensive as possible and to cover all the available options so as to save you time and efforts and to present you with different solutions for each and every issue. The knowledge base contains informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, whilst if you want to see the full collection of articles, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an extensive online knowledge base for all our current and prospective customers, so in case you purchase a semi-dedicated server account from our company, you’ll be able to find any information that you are searching for at any time. We have a myriad of educational articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are just 2 instances. Our exhaustive manuals will help you do anything you like – unpack an archive, import a MySQL database, forward a domain, and so on. Additionally, we also have troubleshooting instructions, which will permit you to discover what spurs a certain problem and the probable solutions for it. If you can’t send e-mail messages or your domain name returns an HTTP 500 error message, for instance, you can examine our knowledge base and recover the problem very quickly. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.